Build emotional intelligence around business development, focusing on how to master critical client interactions.
This Principal and Partner level programme assumes a reasonable proficiency in business development activities.
- Communicate more effectively, using models that will increase the impact of communication
- Demonstrate increased personal presence
- Exemplify collaborative, confident and proactive business development behaviours
- Frame client’s issues, lead the thinking, whilst addressing their concerns
- Handle resistance and conflict productively to strengthen the relationship
- Initiate the relationship
- Develop the relationship
- Deepen the relationship
Participant level: Manager and above
Duration: 3 days*
*Please note the duration of the programmes are given as a typical guideline, however all programmes are tailored to meet clients’ specific objectives.
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