Managing a professional services firm

Participant leaders will be equipped to build a lean, successful and collaborative business —
agile and responsive to market opportunities and client service needs. Practical leadership
approaches and winning behaviours are developed to ensure a focus on success is maintained throughout.

Learning outcomes

Develop leadership skills and behaviours related to leading a professional services firm, including:

    • Managing the professional services firm’s lifecycle and setting strategy
    • Understanding how clients assess services and solution value
    • Building outstanding talent
    • Managing quality and creating a collaborative culture

Learning modules

    • Professional services firm lifecycles
    • Managing performance
    • Building a practice
    • Managing quality
    • Building human capital
    • Adding value as a leader

Participant level: Director and Partner

Duration: 3 days*

*Please note the duration of the programmes are given as a typical guideline, however all programmes are tailored to meet clients’ specific objectives.

Click through to complementary programmes

• Engagement leadership • Leadership tools and techniques • Partners – critical behaviours
• New manager programme: The Route to Partner • Women in professional services: Breaking the barriers