Leadership tools and techniques

By exploring leadership theories in the context of professional services and examining leadership concepts
from subordinates’, clients’ and leaders’ perspectives, participants gain the knowledge and skills to master
the behaviours necessary to get the best from everyone and to become better leaders.

Learning outcomes

    • Distinguish between managing and leading
    • Promote team cohesion using key leadership skills and tools
    • Understand how to engage in and lead client communications
    • Manage conflict effectively

Learning modules

    • Leading the team
    • Leading the thinking
    • Leading the client
    • Leading the client communications
    • Leading change

Participant level: Director and Partner

Duration: 3 days*

*Please note the duration of the programmes are given as a typical guideline, however all programmes are tailored to meet clients’ specific objectives.

Click through to complementary programmes

Engagement leadership • Managing a professional services firm • Partners – critical behaviours
• New manager programme: The Route to Partner • Women in professional services: Breaking the barriers