Internal consulting curriculum

Participants become more confident and productive in consulting engagements as they refine the
core skills of an effective consultant.

Learning outcomes

– Refine core consulting techniques, methodology and behaviours

– Understand leadership style and how to drive team performance

– Improve personal impact for more effective communications

– Better manage client interactions, by setting expectations, offering points of view and handling tricky conversation

– Diagnose and manage change as a series of critical skills, processes and behaviours grounded in research

Potential programmes for internal consultants:

– Analytical thinking

– Change management essentials

– Coaching for performance

– Developing support professionals

– Essential skills for today’s professional

– Fundamentals of consulting

– Managing the consulting engagement

– Presentation skills and client communications

– Storytelling

– Vital signs – critical elements of finance

Participant level: New entrant to Manager